The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 629 |
| Houston, TX | 355 |
| Philadelphia, PA | 256 |
| Washington, D.C., DC | 255 |
| Seattle, WA | 243 |
| Atlanta, GA | 208 |
| Denver, CO | 195 |
| Salt Lake City, UT | 190 |
| Sacramento, CA | 155 |
| San Francisco, CA | 141 |
| Detroit, MI | 134 |
| Miami, FL | 133 |
| Orlando, FL | 132 |
| Indianapolis, IN | 131 |
| Minneapolis, MN | 121 |
| Portland, OR | 106 |
| Boston, MA | 104 |
| Brooklyn, NY | 101 |
| Oakland, CA | 89 |
| Jacksonville, FL | 88 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 67 |
| Tampa, FL | 66 |
| New York City, NY | 65 |
| Reno, NV | 50 |
| San Jose, CA | 49 |
| Nashville, TN | 47 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 42 |
| Saint Paul, MN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
👸🏽Heather (@hebbie831) reported @Xfinity How do I find out if you will be in a new community? Right now they are only showing Verizon and I am not happy. It will not be until June so I am hoping you will come to the rescue. I have so much tied to your service.
- gailj (@gailj) reported
@comcastcares Illinois customer has died and his estate owes Comcast more than $90. Acct # is 8771 10 135 O840605. To be paid call 203.856.4360.
- Jack Rayburn (@jjrayburn) reported
@comcast I am however a loyal @Delta customer so I’m curious if Delta has any views on the violent insurrection that Senator Hawley helped incite earlier this week? Look forward to the reply.
- Jim Barraud 😷 (@JimBarraud) reported
@Xfinity Countless independent studies have shown data caps are unnecessary and are just opportunistic money grabs. Kindly go **** yourself.
- TⓔⓡⓔⓢⓐZ (@Zhockeymom) reported
@Xfinity your tech is here. Says there’s a problem with the main line. Your line group told him he’s wrong and HUNG UP ON HIM. His supervisor had pictures. There is a problem. He called. Your line group HUNG UP ON THE SUPERVISOR. Seriously? $200 a month you MFers. FIX THIS NOW.
- Von (@conspicuous_Von) reported
But why did the video pop up in my phone at the bottom. This **** weird. I need to call Xfinity it’s time for my upgrade I’m over this phone it be tripping🙃
- Cassie Marie❁ (@KisssMyCass_) reported fromDickson City, Pennsylvania
I love that today was suppose to be a grind and study day, and xfinity said “wifi outage for this area today” when all my stuff is quizlet and Google docs kk
- Nick (@Nick_Montoya) reported
@Xfinity I need WiFi to work my job so idk why you guys decided to take a **** this week but I’d like to not get fired so get your act together please
- Linda hassinger (@turbodog7) reported
@YardleyShooting @shellielopez Every time there’s a false flag or covid coverage I had ringing in my ears like crazy. I caught on and turned off tv. Started again last night my guy came home and turned on newsmax my ringing ears were so bad I had to turn off. Have Samsung tv and Comcast ca
- Bobby Eddie Jimmy Hannon (@Marlokan) reported
@mandybpenn @comcastcares Wow. It's out up near you too? Most of Downtown Scranton is down too
- Mid Valley SD (@MidValleySD) reported
As of 9:05am, Comcast declared a internet outage in the surrounding area of the Mid Valley School District. There is currently no estimated time of service being restored. Please keep checking periodically to see if your service has been restored in order to resume class.
- :( (@5Vf2owyIUqu0PKR) reported
the xfinity guy is gonna be here any minute to fix my wifi and i am so scared. is it too late to cancel. i could try being cottage core i could
- Iain (@Iain43925448) reported
@geaninamedana Not prepared as they probably felt they had massive crowns before , or similar events. The difference being, this crown was incited... The authorities should have known better. STAND UP AND FIGHT, KICK ***, TRIAL BY COMCAST. All these said to a crowd itching for trouble
- Leticia (@letycuba89) reported
@comcastcares worst service ever, not reliable at all. They hide charges and charge you for overage whenever they want. AVOID AT ALL COST
- Mandy Pennington (@mandybpenn) reported
Let's talk, @comcastcares: - You post vague maintenance notices without dates/times. - When multiple outages occur, there's no communication (esp. during a work day.)- Today's outage is estimated to take hours - why did I have to log into my account to find that out?
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